Sony apologized for providing not enough PlayStation 5 consoles for preorder. New supplies should follow in the next few days.
In just a few hours after the preorders were opened, the first charge of PlayStation 5s was sold out already. After the price and release date announcement last wednesday many Sony enthusiasts bought the next-gen console.
Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that.
Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details.
And more PS5s will be available through the end of the year. pic.twitter.com/h1TaGsGBun
— PlayStation (@PlayStation) September 19, 2020
Because of the small amount of available consoles that Sony has not disclosed in detail, many potential customers got the short end of the stick. That sparked outrage all over social media. On saturday, Sony apologized:” Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that.”
Scalpers are the issue. Just make it possible to buy off your site, max 1 unit per customer or card. Or make people purchase with their PSN info. Something so people can actually have a chance before they’re sold out.
— Jordan Parrish (@JP4481) September 20, 2020
Many people complain about people being able to order more than one console. Some are using that to their advantage to resell them on Ebay for a quick buck. According to Sony, they are working on restocking retailers as soon as possible.
The PS5 will release on November 12th in the US, Japan, Canada, Mexico, Australia, New Zealand and South Korea. The rest of the world will have to wait a week longer.
Do you think Sony could have prevented the issues? Join the discussion on Social Media or our Discord!
You can also help improve the website by sharing your feedback directly!